I feel like the hospitality industry is it's own separate beast in regards to Human Resources. You can find the warmest, most amazing employees but at the same time find employees who truly make you question your sanity. This story comes from my hospitality days but is a great example of why handbooks or at least policies are important and why your employees should always acknowledge they've received them. We found an employee drinking some of the hotels fine wine while on th

Whenever I go to a new clients, one of the first things I do is take a look at their employee files as it tells me A LOT about how they've been running their HR function. One thing I often find is the paperwork upon paperwork that has nothing to do with the employees actual job. All it takes is being burned once to make employer want to keep every piece of paper that has an employees name on it but that mentality will ensure the important stuff gets lost in their file. When d